Terms and Conditions

1. Introduction

Welcome to Jorsor.com, operated by JB EXIM ENTERPRISE. By accessing or purchasing from this website, you agree to be bound by the Terms and Conditions stated below. We reserve the right to amend these Terms at any time. Updates will be posted on this page. Please review them periodically. Continued use of our site after changes implies acceptance of the revised terms.

2. Account Registration

You must be at least 18 years of age and legally capable of entering into binding contracts to register on this website. By creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate your account if we suspect any unauthorized activity or breach of these terms.

3. Products and Pricing

All product details and prices on Jorsor.com are listed in Indian Rupees (INR) and are subject to change without prior notice. While we aim to ensure product information is accurate, we do not guarantee descriptions, images, availability, or pricing are error-free. We reserve the right to correct errors or update information at any time, even after an order has been placed.

4. Order and Payment

After placing your order, you will receive an order confirmation via email. All orders are subject to availability and confirmation. We accept payment through UPI, Razorpay, Visa, MasterCard, and other major options. Orders may be cancelled within a specified timeframe before dispatch. Once shipped, cancellations are no longer possible. To protect against fraud, we may verify certain orders by phone/email before processing.

5. Shipping and Delivery

We currently ship across India. Shipping options include standard and express, and costs are calculated at checkout. Estimated delivery time is typically 3–7 business days depending on your location. While we aim to deliver promptly, delays may occur due to unforeseen circumstances. Once your order is shipped, ownership and risk of the item transfers to the buyer. In case of delivery errors, damages, or lost items, please contact us within 24 hours of delivery.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information. We do not accept returns, refunds, or exchanges unless the item you purchased is defective or damaged during shipping.

If you receive a damaged product, please contact us within 24 hours of delivery at support@jorsor.com with photos and videos for assistance.

All sales are final.

7. Contact Information

For any questions regarding these Terms, please contact:
Email: support@jorsor.com
Address: Block C, 33-39, G M Business Hub, Gota, Ahmedabad, Gujarat, India

GST NO: 24AAKFJ5020D1ZV
Phone: +91-92270 14800

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Disputes shall be resolved in the jurisdiction of AHMEDABAD, India.